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Accessing an Interpreter

Patients and Service Users

We want to ensure that everyone accessing our services has the appropriate language support.

If you would like to request an interpreter for an upcoming appointment or check that one has been booked for you, you can do so by clicking here

Whilst we cannot guarantee that an interpreter will be available at the time of your appointment, will try to ensure that we are able to provide you with either with a face to face or telephone language support.   

Support for Deaf Patients

A BSL interpreter or other non-spoken communication support is available when accessing our services.

If you would like to request an interpreter for an upcoming appointment or check that one has been booked for you, you can do so by clicking here

Alternatively, you can text 07887 622 746

Feedback

Feedback on the service can be provided by contacting the patient experience team on 0800 917 2855 or by emailing contact.bchc@nhs.net

Staff can provide feedback through their Word360 accounts.