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Region-wide child health info service launch

BCHC is to provide a single child health information system for the whole West Midlands region after securing an NHS England contract to provide the service.


The single child health information service (CHIS) and implementation of a single system will offer better access to records by health practitioners across the region, enhancing care and safeguarding.

The system, which is to be introduced from 1 April 2016, will cover Birmingham, Coventry, Dudley, Herefordshire, Sandwell, Shropshire, Solihull, Staffordshire, Stoke-on-Trent, Telford and Wrekin, Walsall, Warwickshire, Wolverhampton and Worcestershire.

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Currently, the health records of children who move home within the region have to be transferred between different IT systems but the new system will mean staff can keep track of each child’s health records, including for example their vaccinations, when they move to another area within the West Midlands.

BCHC will be the lead provider for the single service across the region, and will work with sub-contractors South Warwickshire NHS Foundation Trust and Staffordshire and Shropshire Health System Informatics Service. The service will utilise System C’s CarePlus software.

Claire Paintain, BCHC associate director of specialist children's services, said: “The creation of a single service managing child health records across the West Midlands is a significant step forwards in co-ordinating and improving healthcare and safeguarding for children.

“We are delighted to have been successful in gaining the contract to deliver the single service, and look forward to working with partners throughout the region to develop and implement an effective tool for better child healthcare.”

Nicola Benge, consultant lead for screening and immunisations at NHS England West Midlands said: “We are delighted that the new CHIS system has come to fruition in the West Midlands and know it’s going to be a vital tool in ensuring that all children’s information will be more easily accessed.

“The new system will not only help health professionals who use and update the records, but also will give peace of mind to parents in the West Midlands by giving them the assurance that their child’s data can be kept track of and securely saved and updated.

“It’s yet another positive action that has been put in place to ensure that all patients have access to and reap the benefits of high-quality patient care.”

Markus Bolton, joint chief executive of System C, added:  “The integration of systems and the management of health records over large geographic areas are central to the modernisation of the NHS.

"The future of child health is in projects of this sort, and we are delighted to be working with Birmingham Community Healthcare to deliver a unified service over these different provider areas.”

  • System C is the UK’s leading health and social care software supplier. The CarePlus system is already used by more than 8,400 care professionals around the country, providing child health services to over three million children.