Better Care

Developing our future workforce through apprenticeships

Kerry McCalla
Each day of National Apprenticeship Week, we have been finding out about individuals on our apprenticeship scheme. Today, find out about Kerry McCalla, who explains the day-to-day workings of our learning and development department.

Kerry chose to do an admin apprenticeship with the NHS to help her gain the skills, knowledge and experience to explore alternative careers.

With no previous admin experience Kerry thought an apprenticeship would be a great way to get back into work.

Based in the learning and development team at Moseley Hall Hospital Kerry works within two areas - the accredited centre and the widening participation team. In the accredited centre, her tasks vary from inputting candidate information onto a database, making tracking books, contacting candidates to arrange appointments for certificate collection as well as general administrative duties.

In the widening participation team her typical duties include providing information in regards to work experience placements to students, processing application forms and inputting information onto a database. Kerry sends information to work experience students and apprentices, invigilates candidates taking exams and attends apprentice promotional days as well as other typical administrative duties.

Kerry said: “Working here in learning and development I have had many great experiences that are helpful to the job role I am aiming for.  Learning and Development focusses on boosting the skills staff have to do better in their roles.”

“I have met lots of people throughout my apprenticeship which has helped further develop my communication skills. Meeting people has benefited me in other ways such as hearing about a variety of job roles and experiences helping me to identify possible career options. Many people both in and outside of my team have given me advice in regards to job applications and ways I can strengthen myself as a candidate when applying for vacancies.”

Kerry spent a number of years out of education so having to attend college once a week has helped her gain confidence and learn new skills. Her college tutor and assessor have been been particularly impressed with her commitment as she has made lots of progress towards an NVQ.