Better Care

Volunteers needed for key care quality role

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Healthwatch Birmingham is recruiting volunteers to undertake 'enter and view' visits to health and social care service providers as part of efforts to maintain and improve quality.

As part of statutory powers under the Health and Social Care Act 2012, authorised representatives of Healthwatch Birmingham can enter and view health and social care services. This can be on an unannounced basis.

Healthwatch Birmingham will not use 'enter and view' to inspect health and adult care services, as this function is performed by they Care Quality Commission. Rather, it represents an opportunity to help services improve, influence and meet the needs of those people who use the services.

'Enter and view' visitors are fully trained and have a Disclosure and Barring Service (DBS) check (formerly CRB) carried out before undertaking a visit on behalf of Healthwatch Birmingham.

If you are interested, please contact Claire Lockey or Helen Baglee on 0121 678 8893 or 0800 652 5278 or by email for an initial chat and/or to order a recruitment pack.

Please note that the deadline is Friday, 18 October - so do not delay if you are interested in applying.