Better Care

Sky’s no limit for caring Birmingham nurse

Bill Moon
Bill Moon back down to earth at Moseley Hall Hospital

A Birmingham nurse has been hailed a high-flying hero after giving emergency care to a passenger on a holiday flight.

Bill Moon answered the call when a request for a nurse or doctor came over the speakers at 36,000ft en route to Antalya in Turkey.

The alarm had been raised when a fellow holiday-maker had fallen ill and begun to lose consciousness.

Bill immediately checked the passenger’s vital signs and found that, although the condition was not as severe as first feared, he was severely dehydrated.

“His friends said he’d been feeling ill and hadn’t eaten or drunk a thing all day,” explained the 54-year-old, who was heading for a fortnight in the sun with his wife and a family friend.

“He’d become very dehydrated, which was made much worse by the cabin pressure, so I immediately gave him some salt water and then made sure he carried on drinking plenty of water.”

Confident the situation was under control, Bill declined the captain’s offer to make an emergency landing so the passenger could receive urgent medical attention.

“By then, there was two hours of the flight left. I had to stay in my seat most of that time because of air turbulence but I kept popping back to make sure he was ok and taking on water.

“After arrival, he was on his feet and looking much better. His party were on a golfing holiday so I strongly advised him to miss the first round and spend a day resting at the hotel rather than walking round a golf course in scorching heat.”

Bill, of Hall Green, says his day job as a nurse assessor with Birmingham Community Healthcare means a rapid response is second nature.

“The whole ethos of our community services is that care is provided in the best place for each patient, wherever that might be. A key part of my job is to help assess each case quickly so the response is appropriate to the degree of urgency.”

Retired technical sales engineer Keith Rowbottom, of Rednal, was among the golfing party and paid tribute to Bill’s actions.

He said: “We were very lucky that Bill was able to assist. His caring, dedication and selfless actions are to be applauded. Without his prompt actions, I hate to think what the outcome may have been.

“He deserves huge praise and thanks for the caring job he did in difficult circumstances.”