Better Care

Community services redesign highly commended in national awards

HSJ Awards 2012 highly commended logo

2012 has seen BCHC scoop a remarkable set of plaudits in recognition of the dedication of our  5,000-strong team to delivering accessible and responsive healthcare of the highest quality.

Most recently, the Trust’s innovative work to transform access to urgent and non-urgent citywide community services for adults was highly commended in the ‘primary care and community service redesign’ category at the HSJ Awards.

The recognition from the healthcare industry’s most prestigious annual prize-giving follows earlier endorsement in the HSJ Efficiency Awards of the biggest service redesign of its kind in the country (see page 3  for more).

The Trust was also among the six finalists who narrowly missed out on the coveted title ‘HSJ provider of the year’, which went to Liverpool Heart and Chest Hospital Foundation Trust.

Other recent accolades include awards for our bimonthly newspaper ARCHway and our new film in which staff from across the Trust promote the 100 or more different services we deliver across Birmingham and beyond.

There was also recognition for the work of our clinical illustration team. Members of the team, based at Birmingham Dental Hospital, won three bronze awards from the Institute of Medical Illustrators for examples of their photographic skills.

BCHC was also on the winning team at Birmingham City Council's annual Chamberlain Awards. The multi-agency Birmingham Safeguarding Adults Board's campaign to raise awareness of adult abuse received an award in recognition of outstanding partnership work between the local authority, NHS organisations, police and other public agencies.

The clutch of awards and commendations represent a fitting climax to a year in which we became fully accredited for the quality of our provision under the Customer Service Excellence standard and moved within reach of our key organisational objective – gaining Foundation Trust status.

Chief executive Tracy Taylor said: “There’s no question that the awards and commendations we’ve received are testament to the skills and dedication of the 5,000 people who, together, make up such a strong team.

“This is a challenging period both in terms of our own organisational journey and for the healthcare economy as a whole. But I have no doubt it is the collective commitment of BCHC colleagues that has earned us these accolades and makes us fit and ready to meet the challenges ahead - and, most importantly, the needs of the communities we serve.”