Better Care

Shining stars announced at VIP awards!

The latest group of staff to be awarded ‘VIP’ status at the twice-yearly staff awards ceremony were announced at a ceremony on Thursday, 20 October.

More than 150 staff alongside their colleagues, friends and family attended the Values in Practice (VIP) awards at St Andrew's, the home of Birmingham City Football Club, to celebrate the achievements of outstanding BCHC staff and teams.

At the event, chairman and chair of the judging panel, Tom Storrow remarked on how difficult it had been to narrow down the 112 nominations received to the shortlist of 6 winners and 17 finalists across the six categories.

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Oct VIP 2016 group
Winners and finalists at the October 2016 Values in Practice awards at Birmingham City Football Club

Tom said: “Chairing the judging panel is one of the most enjoyable parts of my job, but also one of the most challenging. Reading all of the nominations definitely brought a lump to my throat on more than one occasion.” 

At the event, staff also heard from guest speaker Ola Hassan, a former BCHC dentist who now works as a dentist part time in London while managing a project to provide emergency dental treatment to Syrian, Iraqi and Afghani refugees.

Ola commented on the ‘remarkable generosity’ of colleagues, friends and strangers who have donated equipment, money or their time. She said: “If you ever have an idea but don’t know how to get it started, don’t underestimate people’s kindness and the power of social media. This project took off from people simply clicking ‘share’ on Facebook.”

The VIP awards acknowledge staff that have demonstrated the Trust’s values being practised through either direct patient care or supporting the delivery of care. The award categories are based on the Trust’s six values: accessible, responsive, caring, commitment, ethical, quality.

The winners and finalists are listed below. More information on our award winners can be found in the awards programme.

 To view the photo gallery from the event visit Flickr:

Accessible category

Awarded to an individual or team that can demonstrate a change in a way of working that has made a service more accessible for its users or staff.


William Eccles, Support Worker


Fauzia Iqbal, Assistant Practitioner

Health Visiting Facebook Implementation Group

Claire Feeney, Clerical Officer


Caring Category

Awarded to an individual or team that can demonstrate that through a caring and respectful approach they retain the end user at the heart of everything they do.


Janet Jennings, Nurse, Sheldon Unit



Gemma Lewis, Healthcare Assistant

Boldmere Integrated Multidisciplinary Team

Dr Taanya Stevens, Community Paediatric Dental Officer


Ethical Category

Awarded to an individual or team that shows dignity and respect to colleagues or patients. This person stands out for their ability to make morally sound, fair and honest decisions, openly explaining them to staff or patients. This person or team has shown that they can adapt their approach, tailoring it to the individual.



Kiya Jayhanie, Charge Nurse, Ward 8, Moseley Hall Hospital



The Safeguarding Adults Team

Susan Martin, Health Visitor


Quality Category

Awarded to the individual or team that can demonstrate quality outcomes in service delivery.



Joanna Jacobs, Clinical Team Leader


Diabetes Team, Lansdowne Health Centre

Frances Dawson, X-ray Receptionist

Janet Gordon, Dietetic Team Leader, Nutrition Support


Responsive Category

Awarded to the individual or team that can demonstrate an improvement in staff or patient experience of our organisation through listening to their views and responding positively.


Justine Bacciochi, Community Staff Nurse


Jas Gill, Balsall Heath Health Centre Receptionist

The Complex Care Short Calls Team

The ‘Meet and Greet’ Volunteers, Birmingham Dental Hospital


Commitment Category

Awarded to the individual or team that can demonstrate an unswerving passion to drive forward improvements for service users or colleagues.


Martin Boote, Senior Dental Officer


Jeff Holden, Charge Hand Porter, Birmingham Dental Hospital

Sue Phillips, Birmingham Wheelchair Service Manager

Perry Tree Centre Nursing Team


To nominate:

Nominations are accepted all year round and the next awards ceremony will take place in Spring 2017. 

For details visit the Values In Practice webpage.

For more information on Ola Hassan's dental project visit or email: