Better Care

Community Voices

In 2019, BCHC began the refresh of our Community Engagement Strategy.

Historically, the trust has always had strong patient experience experience and involvement across the trust, but we know there's more to do across the region in listening to, and supporting the diverse range of people and communities we serve.  

We have been on a journey, to listen to experts in their field around what steps they saw we could do to improve outcomes for patients and service users and enhance the health and wellbeing of our population.

Prior to the outbreak of Covid-19, a series of 'Expert Interviews' were filmed, highlighting best practice and words of wisdom which helped us to develop our Community Engagement Strategy. 

In the meantime, please take 20 minutes to watch the first of our interviews below:

Tony's story

June's story

Andy's story

Stephen's story