Better Care

To ensure that our most vulnerable patients continue to receive the necessary care and stay safe during the COVID-19 pandemic, we have clinically assessed all services provided by the Trust to identify the most critical services which must be maintained. Click here (updating) to download a list of the current status of all of our services. (Please note that those operating at reduced capacity are still accepting referrals.)

Stay Home, Protect NHS banner

If you are a patient and have received a letter from us, you will have been given advice about who to contact should you have any concerns about your ongoing, or new health conditions.  If you have not been directly contacted and should you have concerns about ongoing or new health conditions, you should contact your GP in the usual way or NHS111 online for advice and support. In an emergency you should phone 999. If you wish to contact the Trust’s advice and liaison service please call 0800 917 2855 or email

COVID-19 Vaccinations

If you are a member of the public and believe you may be eligible for the COVID-19 vaccination, you will be contacted when you meet the nationally agreed criteria. Until you receive that contact, you do not need to take any action.

Birmingham Community Healthcare will be administering vaccines to housebound patients only, based on referrals from our primary care networks (GPs). If you are housebound, please wait to recieve a letter from us about your vaccination. If you have received your letter and need to contact us with an enquiry you can do so by calling 0121 466 7141.

If you are classified as housebound but think your GP may not be aware, please contact your surgery directly.

If you are not housebound and have a query about the vaccine please visit the Birmingham and Solihull vaccination website for more information:

Keeping in touch with loved ones

On 31 December, Birmingham and much of the West Midlands was placed under Tier 4 restrictions. These arrangements were superseded by the implementation of a national lockdown throughout England on Monday, 4 January.

In response to these restrictions, we have once again taken the difficult decision to suspend visiting our inpatients. We understand how disappointing this will be for patients and loved ones and will continue to review the situation as any changes to local and/or national restrictions are announced.

We will continue to make arrangements for visits by a family member for patients in our care who have learning disabilities, and for patients who are at the end of life (or other exceptional clinical circumstances).  If you have any questions about these arrangements, please speak to the ward manager, matron or the family liaison officer for the relevant ward.

For all other inpatients, we will continue to offer virtual visiting, by supporting telephone and video calls between patients and their loved ones, and also offer an email messaging service.  

  • Click here for more information about keeping in touch on our inpatient services page.
  • Click here to read about the work we are doing to priorities the safety of the public and our colleagues as we restore services following our intial response to the COVID-19 pandemic.


Click here for information about temporary changes to our patient and public privacy notice during our response to the COVID-19 pandemic.

Best Care Healthy Communities

Type below to search:

District Nurse

Services for Adults

We provide accessible and responsive care to adults across the West Midlands. Patients and service users receive care either in their own home, or in a range of inpatient settings, community hospitals, health centres and clinics. Our services for adults include community based or inpatients, learning disabilities, dental, rehabilitation, physiotherapy to name a few. Please click the link for the full service directory.


Children & Young People's Zone

A wide range of universal and specialist services are provided for children, young people and families in homes, schools and clinics across the West Midlands. Every child is supported by a health visitor, from pre-birth to five years old by our Early Years service and health visiting teams. Then, our nurses in mainstream and specialist schools continue to provide school nursing and other services right up until the age of 25 in some cases.  For children with additional developmental needs, specialist support is provided in families' homes and in child development centres across the city. 

Nurse and patient


We provide high quality, accessible and responsive community and specialist services across the West Midlands. We deliver clinical services, out in peoples homes and in over 340 health centres, clinics and specialist facilities including the Birmingham Dental Hospital and School of Dentistry, West Midlands Rehabilitation Centre, Moseley Hall and West Heath community hospitals. We provide services for adults, children, people with learning disabilities and mental health conditions, those with rehabilitation needs and also dental services.

Talk to us

Get involved and have your say

Whether you're a carer, public member, patient or service user why not get involved. You can have your say on your services and make a real difference. Our patient experience / customer services team have a range of support services available to you. Our membership programme has over 10,000 public members across the West Midlands, and our staff delivering 120 services across the region. 

Latest News

Twitter Follow Us icon