If you are a patient and have received a letter from us, you will have been given advice about who to contact should you have any concerns about your ongoing, or new health conditions. If you have not been directly contacted and should you have concerns about ongoing or new health conditions, you should contact your GP in the usual way or NHS111 online for advice and support. In an emergency you should phone 999. If you wish to contact the Trust’s advice and liaison service please call 0800 917 2855 or email contact.bchc@nhs.net.
COVID-19 Vaccinations
If you are a member of the public and believe you may be eligible for the COVID-19 vaccination, you will be contacted when you meet the nationally agreed criteria. Until you receive that contact, you do not need to take any action.
Birmingham Community Healthcare will be administering vaccines to housebound patients only, based on referrals from our primary care networks (GPs). If you are housebound, please wait to recieve a letter from us about your vaccination. If you have received your letter and need to contact us with an enquiry you can do so by calling 0121 466 7141.
If you are classified as housebound but think your GP may not be aware, please contact your surgery directly.
If you are not housebound and have a query about the vaccine please visit the Birmingham and Solihull vaccination website for more information: https://www.birminghamandsolihullcovidvaccine.nhs.uk/
Keeping in touch with loved ones
On 31 December, Birmingham and much of the West Midlands was placed under Tier 4 restrictions. These arrangements were superseded by the implementation of a national lockdown throughout England on Monday, 4 January.
In response to these restrictions, we have once again taken the difficult decision to suspend visiting our inpatients. We understand how disappointing this will be for patients and loved ones and will continue to review the situation as any changes to local and/or national restrictions are announced.
We will continue to make arrangements for visits by a family member for patients in our care who have learning disabilities, and for patients who are at the end of life (or other exceptional clinical circumstances). If you have any questions about these arrangements, please speak to the ward manager, matron or the family liaison officer for the relevant ward.
For all other inpatients, we will continue to offer virtual visiting, by supporting telephone and video calls between patients and their loved ones, and also offer an email messaging service.
- Click here for more information about keeping in touch on our inpatient services page.
- Click here to read about the work we are doing to priorities the safety of the public and our colleagues as we restore services following our intial response to the COVID-19 pandemic.
Click here for information about temporary changes to our patient and public privacy notice during our response to the COVID-19 pandemic.
