Better Care

West Heath Hospital

West Heath Hospital has its own multidisciplinary team including nurses, doctors, physiotherapists, occupational therapists, social workers, rehabilitation assistants, domestics and housekeepers.

It is the home of the  Willow House - our dementia friendly unit, the Sheldon Ward old Ward 11, and Ward 12, a general rehabilitation ward.

There is also provision for patients to access speech and language therapy, specialist nursing and dietetics.

Visiting times at West Heath Hospital*

Willow House and Ward 12 visiting is 11am – 8pm with protected mealtimes at 12pm - 1.30pm and 5pm-6.30pm. 

For Sheldon Ward please speak to a member of staff who will explain the visiting times. 

Any visitors who cannot visit within these times needs to speak to the nurse in charge.

*With visitor restrictions still in place (with the exception of end of life care) due to coronavirus, please click here for alternative ways to keep in touch with your loved ones.

Key Contacts

West Heath Hospital
Rednal Road
B38 8HR

Sheldon Unit (old Ward 11)
West Heath Hospital  
0121 466 6953 (reception) and 0121 466 6962 (nurses station) - flexible visiting times at Sheldon.

Willow House 
'Dementia Friendly' Unit
0121 466 4060      

Ward 12  
General Rehabilitation Ward 
0121 466 4130