Better Care

IMT Evening Service


The primary aim of the service is to prevent patients, in their own home and under the care of their GP, from being admitted into hospital if they become unwell and are safe to remain in their own home.

The service offers a 7 day service between the hours of 18.00 till 22.30 hours.

Who is it for?

Any adult between the ages of 17 and above can access the service if they are registered with a Birmingham GP.

If you or a family member experience a new illness or deterioration of a chronic illness and are stable to remain in your/their own home, then the IMT Evening Service team will visit you to undertake an assessment or a review if the Day IMT service have visited you to determine what care can be provided.

All care will be provided in the community within your own home, including residential homes.

IMT Evening Service can provide up to 2 calls per evening (sometimes 2 carers if required). This will be decided following an assessment by a nurse with regular reviews to monitor you condition or ensure you are improving and to decide, with you and/or your family, if long term care is required. The IMT team will make appropriate referrals to other Health professional such as the Community Case Manager, Therapists or outside agencies such as Birmingham City Council (Social Services) if required.

Who provides it?

The team is made up of Community staff nurses and District Nurses and Heath Care Assistants.

There are 2 team across the trust based in Aston  and West Heath to ensure response to referrals are timely following initial telephone contact with the individual.

What happens at your appointment?

The nurse will normally make contact with either you or your family to arrange a time to visit. The nurse will visit you to assess your medical condition and then discuss what care can be provided to support you at home and maintain your health and well being and independence.

A Care Plan will be documented with the agreed outcome to your care requirements and left in your home for you and other health care providers to review to ensure everyone will know what care you need. When being reviewed by the nurse changes will be documented in your care plan.

Health Care Assistants may support your care as documented in your care plan, such as helping to assist you with personal care and into bed of an evening or instilling your eye drops or applying prescribed creams or undertaking your observations such as your blood pressure or blood sugar.

Unfortunately we cannot give exact times of attendance due to travelling distances and workload but calls can be between;

Evening 6pm – 8pm

8pm – 10.15 pm

Information for carers/family members

All referrals go through our Single Point of Access (SPA)  The number is 0300 555 1919 OPTION 1.

Operating times are 18.00 hours till 22.00 hours 7 days per week.

Contact Evening Service

All referrals go through our Single Point of Access (SPA)  The number is 0300 555 1919 OPTION 1.

Operating times are 18.00 hours till 22.30 hours 7 days per week.