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Departments and Services 

To call our switchboard, please call 0121 466 6000.

Customer Services (formerly PALS) 

If you want to give us feedback or have concerns around healthcare services provided by Birmingham Community Healthcare NHS Trust then please email the Customer Services Team:  contact.bchc@nhs.net  

Call: 0800 917 2855

If your feedback or concerns are about your General Practitioner ( GP) or  your General Dental Practitioner (GDP) then please call  0300 5551919

If your feedback or concerns are about:

  • Queen Elizabeth Hospital - call 0121 371 4400
  • Birmingham and Solihull Mental Health Trust - call 0800 953 0045
  • Birmingham Children’s Hospital - call 0121 333 8611
  • Royal Orthopaedic Hospital – call 0121 685 4128

 

Complaints

If you would like to make a formal complaint, please contact the Complaints Team: complaints.bchc@nhs.net

Call: 0800 917 2855

Or write to us: 

Complaints Team
3 Priestley Wharf
Holt Street
Aston
Birmingham B7 4BN