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Child Health

Child Health

Working in partnership with NHS England, colleagues within the Children and Families Division of BCHC, other NHS organisations and the Local Authority the Child Health Department provides administrative and information services to Universal Nursing Services and GP Practices throughout the city.  We currently utilise the Careplus Child Health System to create and maintain a comprehensive record for children either registered to a GP Practice, resident within the city or that attends a Birmingham school.

Key elements of the departments work are, firstly, to support the delivery of national screening elements of the Healthy Child Programme. This is predominantly by utilising Careplus to operate a call and recall appointment system (some 5,000 appointments are generated weekly) to schedule appointments and clinic sessions for GP Practices and Trust clinics, entering results and providing Information Reports. We also help support delivery other key strands of the Screening Programme including Neo Natal Hearing, Newborn Bloodspot Screening and Child Health Surveillance Programme.

A further key element of the departments work is to maintain the accuracy of the Careplus System which, in addition to maintaining all demographic data, involves transfer of Medical Records locally, regionally and nationally to ensure Clinical Teams have all available notes to hand for clinical sessions.

The department also provides Information Reporting and Management for statutory returns and local requirements.

The department is also heavily involved in a number of projects to optimise the use of technology and help adhere to LEAN principles.

Contact Us

Department location:
Springfield Centre
Raddlebarn Road
Selly Oak
B29 6JB

Child Health Managers:
Tracey Hill
0121 466 3322 
Stuart Bayley
0121 466 3313

They are always pleased to receive queries or questions relating to the department or services provided.

Additionally, the department can be contacted by email:

Mission Statement:
To provide efficient, effective high quality administrative support to clinicians within the service ensuring Information Technology and other resources are used to the optimum.