Better Care

Orthopaedic Triage Service

The Orthopaedic Triage Service is operating at a slightly reduced capacity due to COVID-19 restrictions. Please refer as normal.


The Orthopaedic Triage Service (OTS) provides an assessment and treatment service within Primary Care / Community for patients with musculoskeletal (MSK) conditions, referred by; their GP, a First-Contact Practitioner (FCP) or a Physiotherapist. Our aim is to provide an effective, evidence-based ‘one-stop-shop’ service for all patients with MSK conditions.
The term MSK refers to;
  • Muscles

  • Bones
  • Joints
  • Soft tissues e.g. ligaments, cartilage and fascia


The Orthopaedic Triage Service is made up of a large team of experienced Advanced Clinical Practitioners (Physiotherapists and Podiatrists) who will assess, diagnose and help you to manage your condition at health centres spread across the local community. The aim of the service is to ensure that patients with MSK conditions are seen by the right clinician at the right time to facilitate a timely recovery.

Please see links to more site pages below:

Contact Us

For patients registered with a Birmingham GP: 

0121 466 7600 Option 3. 

Referrals are accepted from GPs via 'Choose and Book' or by faxed referral 01162 273 085.

Please inform us if you need an interpreter as soon as possible.

Appointments can be difficult to re-arrange, so it is important that you notify us if you are unable to attend any appointments.

Failure to inform the service of cancellations will result in discharge for non-attendance in line with trust Policy.