Better Care

Physiotherapy / Occupational Therapy Hubs

What does the service offer?

The community therapy service provides occupational therapy and physiotherapy in the patient's home or a community setting.

The team is made up of occupational therapists, physiotherapists, rehabilitation technicians, rehabilitation assistants and administrative support.

We provide assessment, treatment and advice, working jointly with patients (and their carers where appropriate) to meet their established agreed goal within an identified timeframe.

Who is the service for?

The service is for adults aged 17 years and above who are registered with a Birmingham GP, are predominantly housebound patients that require physiotherapy and/or occupational therapy assessment, treatment and advice.

Reasons for referral include:


  • reduced mobility
  • balance problems
  • reduced movement and strength
  • provision of walking aids
  • falls assessment and intervention
  • musculoskeletal / orthopaedic disorders –
    for people who are unable to access an outpatient clinic
  • neurological conditions
  • respiratory management
  • functional deterioration
  • postural management/advice

Occupational therapy

  • bespoke equipment assessment with a functional/rehabilitative need
  • transfer assessment/practice
  • domestic activities of daily living
  • personal activities of daily living
  • fatigue management
  • cognition assessment and management strategies
  • anxiety management in relation to a person’s physical diagnosis
    (ie. neurological diagnosis, breathlessness, falls)
  • functional assessment and rehabilitation
  • postural support assessments – includes sleep systems
  • falls assessment and intervention
  • upper limb assessment

Therapy Hubs


Tel: 0121 466 6625
Fax: TBC


Tel: 0121 4664855


Tel: 0121 465 8657


Tel: 0121 466 4162
Fax: 0121 466 4151

Appointments take place at hub clinics which are based across the city. Clinic locations for your appointments will be advised during the booking appointment process, based on nearest availability and waiting times.

Assessment for patients to avoid a hospital admission should be referred to the Early intervention community team via 03005551919 option 2.

If you are considering making a referral that is for the same complaint/reason as a previous referral and it is within 3 months of discharge from the service, please contact us via the single point of access (SPA) on 0300 555 1919 option 1 to discuss further before making a new referral.

How do I access the service?

  • If you are a health or social care professional and wish to refer a patient you must complete the physiotherapy referral form  and/or occupational therapy referral form  (if physiotherapy and occupational therapy is required, both forms must be completed)

  • SELF-REFERRAL – We no longer accept self referrals from patients/carers/family members. Please contact your GP  or your health care professional to be referred to our service.

All referrals will be clinically triaged by a physiotherapist or occupational therapist. Where there is insufficient information provided at the point referral, the referral will be discharged and sent back to the referrer.

Signposting to other services / treatments -
useful contact information

There are some services that we do not provide and if an assessment is required for any of the treatments / interventions listed below we have included contact details of the relevant service to support you in referral to the appropriate team.

Reason for referral

Service contact details

For Adult social care :  Packages of care

Tel: 0121 3031234.

therapy services info table