Rehabilitation Services
Prosthetics / Amputee Service
A dedicated service for the people who have undergone an upper or lower limb amputation arising from trauma, disease or congenital problems.
About our Service
Recent regional changes to prosthetic service delivery
Following recent changes to the delivery of prosthetic services across the region, Birmingham Community Healthcare’s prosthetics team is currently experiencing higher levels of demand than usual.
We are working hard to improve services. How are we improving?
- Communication with patients is being strengthened, with a focus on timely responses and proactive updates, where delays occur.
- Appointment scheduling is being centralised. We expect this to be fully implemented by the end of the summer. This change is expected to improve communication, coordination, and oversight of appointments across the service.
- Prosthetic supplies: an additional contract with a manufacturer is being explored to increase capacity and help improve waiting times.
- Ordering and verification processes for prosthetic components have been reviewed to reduce the risk of errors and support learning.
- Recruitment is ongoing to increase the number of prosthetists and support staff.
- Staff development: junior clinicians are being trained to support more complex care, under appropriate clinical supervision, helping to improve capacity while maintaining safe care.
Improving our services together
Our goal is to constantly improve our services, so that every patient receives the best care possible. A safe environment is essential and we are committed to protecting our dedicated team. We do not tolerate abuse, threats, or discrimination of any kind. We reserve the right to report hostile behaviour to ensure that our staff and patients remain safe.
Need to talk to us?
Any patient experiencing pain, skin problems, safety concerns or significant change in mobility should contact the service, so that their clinical priority can be reviewed. Any patients with other queries or questions are also urged to get in touch.
- Telephone: 0121 466 3005
- Email: bchnt.soar@nhs.net
The prosthetics and amputee rehabilitation service is a dedicated service for the people who have undergone an upper or lower limb amputation arising from trauma, disease or congenital problems.
The service also provides a paediatric clinic along with a transition clinic for young people.
Who is the service for?
The service is for anyone requiring rehabilitation due to limb loss, following surgery (or congenital deformity) that may benefit from provision of an artificial limb (prosthesis) or support regarding other aspects related to the limb deficiency.
Referral Process
Your hospital consultant will usually refer you but your GP or any other health professional involved in your care can refer you. You may be seen initially by one of our team whilst you are still an inpatient or you may attend the centre directly as an outpatient. You will receive an appointment within 18 weeks of referral.
A multidisciplinary team consisting of Rehabilitation Consultant, Physiotherapist, Occupational Therapist, Prosthetist and Counselling clinicians will assess you. If you are assessed as being suitable for a limb you have a period of pre prosthetic rehabilitation, before being measured for a limb. You will then have regular appointments with your Prosthetist and further Physiotherapy involvement providing rehabilitation on your prosthetic limb. The service is consultant led and you will be followed up by your consultant at 2 months, 6 months and 12 months.
Working with partners
Our team works with Blatchford to manufacture and supply orthotics, prosthetics and other mobility aids. Click here to download a privacy notice detailing how we share data with this third party supplier.