BCHC staff with child and parent image

Services

Children's Services

School Health Support Service

Gives advice, care and support to schools, children, young people and parents. Protects and promotes their health, to ensure that they get the most from their education.

About our service

The service aims to:

  • give confidential advice, care and support to schools, children, young people and their parents.
  • protect and promote the physical and emotional health of children and young people, to ensure that they get the most from their education.

 

 

Who are the services for?

The school health support service will be delivered to all children and young people and their families where the child or young person is:

  • enrolled to attend a Birmingham mainstream school within the local authority boundary which is publicly funded. This includes academies, community schools, foundation schools, voluntary aided, voluntary controlled, free schools and pupil referral units, or;
  • a resident of Birmingham and is out of school (home educated, excluded or in alternative provision, missing, new to city children or in the Children's Youth Justice System).

 

 

Information for young people

School nurses treat information about children, young people and their families as confidential.  We do sometimes share information with other agencies, like GPs or your child's school, so that the young person or child can get the help they need.  We would only share this information without your agreement if it were necessary to ensure a child's safety. 

 

If you are ever unsure if your referral is appropriate, please do not hesitate to contact your school nursing team directly.

 

All referrals into the service will be reviewed. If information has been omitted, or the referral is inappropriate, we will contact you to discuss this further.

 

Silhouettes of a man and a woman facing each other holding phones.

Chat Health

Did you know that, through Chat Health , the School Health Support Service can help students with all kind of things like:

  • Relationships,
  • Mental health,
  • Alcohol,
  • Bullying,
  • Self-harm,
  • Smoking,
  • Drugs
  • And healthy eating?

 

Text the School Nurse for confidential advice and support on 07480 635 485

Chat Health: advice and health text messaging service poster

 

  • We do not usually inform your parents, teachers or anyone else if you contact the school nurse.
  • We might inform someone if we were concerned about your safety, but we would usually speak to you first.
  • Your messages are stored and can be seen by other healthcare staff who follow the same confidentiality rules.
  • We aim to reply to you within one working day and you should get an immediate bounce-back to confirm we received your text.
  • Texts will not be seen outside of normal working hours. If you need help before you
    hear back from us, contact a member of school staff or your doctor.
  • Our text number does not receive voice calls or MMS picture messages.
  • We support messaging from UK mobile numbers only (which does not include messages sent from landlines, international mobile numbers and some 'number masking' mobile apps).
  • Prevent the school nurse from sending messages to you by texting STOP to our number.
  • Please respect your schools mobile phone policy.
  • Messages are charged at your usual rate.

Teenager sat at a desk, texting on his mobile phone.

School Nurse Virtual Drop-in Clinic

The School Nurse Virtual Drop-in Clinic is available every Tuesday and Thursday from 4.30 to 5.30 p.m.

  • Your School Nurse is here to help you feel healthy, happy and safe, so you can get the best out of school life and your education.
  • You can chat confidentially with a School Nurse or, for parents, about your child (ages 5 to 19).

Attend Anywhere video call

Attend Anywhere: School Nurse Virtual Drop-in Clinic poster

Resources to support you:

 

 

Who delivers our services?

The school nursing teams are led by clinical team leaders, backed by a range of professionals.

 

These include school nurses (who are specialist public health nurses), staff nurses, school nurse assistants, young peoples health advisors, school nurse support workers and team administrators.

 

The service, covering all 10 districts of the city, is delivered by teams based at:

 

 

Services

Every year, the allocated school nurse - in collaboration with the school - will look at the health needs of the children attending the school and those of the local community. The school nurse then works with the school to agree, plan and deliver services which will help meet those profiled needs.

 

Birmingham School Health Support service will continue to work closely with schools around the following areas:

  • Medical needs, to include medical needs care plans; medical needs training for school staff and poor school attendance related to health.
  • Safeguarding and early help.
  • Special educational needs and disabilities, to include holistic health assessments for this target group.
  • National childhood measurement programme (NCMP).

 

New initiatives for primary schools include:

  • Twilight medical needs sessions for school staff in a district setting.
  • Lunchtime training sessions for medical needs for support staff.
  • Transition care plans request for children joining reception in September or moving from infant to junior school.
  • 2025: Health promotion pilot in 15 primary schools.

 

New initiatives for secondary schools will include:

  • Reintroduction of virtual attend anywhere drop-in sessions for children and families.
  • Twilight medical needs sessions for school staff in a district setting.
  • Lunchtime training sessions for medical needs for support staff.
  • Transition care plans request for children joining Year 7 in September.
  • 2025: Health promotion pilot in 5 secondary schools.
  • 2025: Health assessment offer for children who are electively home educated (pilot).

School Readiness Programme

 


School readiness 'gives children the broad range of knowledge and skills that provide the right foundation for good future progress through school and life' (EYFS framework, September 2014). Birmingham School Health Support Service (BSHSS) has an important role to play in assisting parents to ensure their children are school ready.

 

The school readiness programme is available to primary schools that access school nursing services through BSHSS.  The programme consists of a purpose-made video and supporting School Readiness Leaflet, which can be shown at “new parent” talks in schools. The video and leaflet introduce the concept of school readiness, discussing the main elements and offering practical advice as well as signposting to other online services and charities who can support.  Within the leaflet there are details of how to contact BSHSS for further support if required.

 

The School Readiness Programme will be discussed with eligible schools during completion of the partnership agreement in the autumn term.  Should a school wish to utilise the school readiness resources the links for both the video and the leaflet will be emailed to the school, for them to use at any new parent talks.

Our patients and their carers and families are the reason we're here, so we want to hear your views about the Trust and our services.