Better Care

Children's Speech and Language Therapy

Service operating at reduced capacity due to COVID-19 restrictions. Please refer as normal.

Coronavirus (COVID-19) – information for children, young people and families

We understand that you might be worried about coronavirus – also known as COVID-19 – particularly if your child has a long-term health condition.

This information leaflet sets out our advice and the action we are taking to respond to the coronavirus outbreak.

We provide evidence based specialist support to children (0-19) with a range of specific speech, language and communication difficulties and those with difficulties swallowing, eating and drinking.

Waiting times

The Children’s Speech and Language Therapy Service is currently experiencing high demand, which means there are long waiting times for appointments. We recognise that this information may be concerning and want you to know we are working actively with Birmingham and Solihull Clinical Commissioning Group (Health Commissioners of the service) and the Local Authority on long-term solutions so that children can access support in a more reasonable timescale. 

At present, there are waits of several months for an initial assessment. We plan to reduce this wait to 25-26 weeks by the end of March 2020 for most children. (Those with needs that pose the greatest risk to their health, such as eating and drinking difficulties, are already seen much sooner).

For children who meet the threshold for treatment, there is a second wait for treatment to start. We are tackling waits at this point in the pathway by targeting two groups of children first, where we believe their needs most require the specific skills of a Speech and Language Therapist. These children have difficulties with speech sounds or stammering. We aim to reduce the wait from referral to start of treatment for those children to 30 weeks by the end of March 2020 - the service is on track to reach this target.

We have been working hard to prevent waiting times for other children, who mostly have difficulties developing language, from growing any longer and have, in fact, reduced average waits. The longest wait at the end of January for this group of children is 120 weeks from referral to start of treatment; however, average waits are 90 weeks.


In response to the restrictions in place due to COVID-19 we have fast-tracked our plans for a Speech and Language Therapy Advice Line - NOW OPEN!!

Are you the parent/carer of a child or young person with speech, language or communication needs and/or eating, drinking and swallowing concerns?

Are you a professional or member of school staff/children’s workforce involved with supporting children and young people with speech language communication needs and/or eating and drinking concerns?

You can contact the Speech and Language Therapy Team for advice, strategies and support.

The phone line is open from Monday to Friday between 9am and 4pm. Our line is manned by qualified speech and language therapists, with access to specialist speech and language therapists, information and resources.

The child/ young person you are calling about must be:

  • aged 0-18 years (or up to 19 only if in full-time special school education)
  • registered with a Birmingham GP or attending a Birmingham School.



Further Information                  Contact Us

COVID-19 Response:  Speech and Language Therapy Advice Line

You can contact the Speech and language Therapy Team for therapy advice, strategies and support for parents / carers, schools and other professionals in relation to a child’s / young person’s communication skills or eating, drinking and swallowing concerns.  The phone line will be open Mon - Fri from 9am – 4pm

The child or young person must be:

•Aged 0-18 years (up to 19, only if in full-time special school education)

•Registered with a Birmingham GP or attending a Birmingham School

Phone Number: 0121 466 6231

Speech and Language Therapy Services 

Children and Families Division
Second Floor – Old Hall, Moseley Hall Hospital 
Alcester Road, Moseley
Birmingham B13 8JL
Please do not send referrals to this address.

For any queries please phone our admin team on: 0121 466 3370

Click here to email us  - please do not send referrals to this email address.