Better Care

Inpatient Services

As the prevalence of COVID-19 in the community is once again rising, we are asking all visitors to wear a face mask when visiting our inpatient facilities, unless able to provide evidence of medical exemption.

We also request that members of the public do not visit any of our facilities if they are displaying any symptoms of COVID or flu or feel unwell, even if you COVID-19 vaccinated.

We know how difficult it has been for people not to see their loved ones while they are in hospital, and in welcoming visitors once again, it is important we work together to keep people safe.

We encourage everyone, especially people who wish to visit, to take part in the government regular rapid coronavirus testing programme which is available for anyone who does not have symptoms.  This usually involves rubbing a long cotton bud (swab) over your tonsils (or where they would have been) and inside your nose and can give you a result in 30 minutes. 

Please remember that we have to maintain strict measures to keep all visitors, patients and colleagues safe and we ask that you help in following these instructions if you wish to visit somebody in one of our inpatient facilities.

If you have any questions about these arrangements, please speak to the ward manager, matron or the family liaison officer for the relevant ward. We will continue to offer virtual visiting, by supporting telephone and video calls between patients and their loved ones, and also offer an email messaging service (  


Please note that we are in the process of updating the information contained in the Ward Welcome Packs.  We are not able to wash personal items of clothing.  There are washing baskets or lockers in the patient’s room or bed area and it is important that relatives/friends check this regularly for dirty washing as this will have to be taken to be washed.  The dirty washing will be placed in red (Alginate) bags that can be placed straight into a washing machine and will dissolve during the washing cycle.

If there is a problem with washing personal items please speak to the Nurse in Charge.

Below, you can find links to our Wards based at Moseley Hall Hospital, West Heath Hospital, Community Unit 27 at Good Hope Hospital, Ann Marie Howes Centre and Perry Tree Centre.

On each page you will find the latest contact information and welcome pack you can download should you need to contact the Ward.

Contact Us

0121 466 6000