Better Care

Community Paediatrics/Medicine

Service operating at reduced capacity due to COVID-19 restrictions. Please refer as normal.

We understand that you might be worried about coronavirus – also known as COVID-19 – particularly if your child has a long-term health condition. This information sheet from Birmingham Community Health Care Foundation Trust (BCHC) sets out our advice and the action we are taking to respond to the coronavirus outbreak.

Covid-19 Information Leaflet

Community Paediatrics will be reintroducing face to face (F2F) appointments for the majority of clinics from Monday 6th September 2021.  Please ensure you check your letter where it will state whether the appointment taking place will be virtual or face to face.

If you/your child are unwell or you or anyone else living in your household have symptoms of coronavirus e.g. a cough, temperature, sore throat or have lost your sense of taste or smell please do not attend as this puts our staff and other patients at risk.  Please telephone the Central Booking Service (CBS) as soon as possible  (0121 683 2320) to either cancel or to discuss if there is an opportunity for a video or telephone call from the Doctor instead of the face-to-face clinic appointment.

If your child has COVID symptoms or is COVID Positive or needs to Self-Isolate and you can contact the Central Booking Team more than 24 – 48 hours prior to the appointment, we will endeavour to arrange a telephone consultation in place of the face-to-face appointment. 

Please can you ensure unless mitigating circumstances that the child/young person attends their appointment with one adult only.  

Any adults and any children over the age of 11 must wear a face covering (unless medically exempt). Doctors will also be wearing protective equipment i.e. face masks etc.  

Please note that the NHS is still following COVID Secure guidance.

Please do not arrive more than 5 minutes before your appointment time and you may be asked to wait outside if the waiting area becomes too busy. Please allow time for parking where applicable.

Please note that clinic times for new appointments are 45 minutes and follow up appointments are 25 minutes. Due to the high demands on the service please can we ask for your understanding that appointments cannot be extended. If you are late to the appointment the Doctor will aim to see you if possible,  however will only be able to see you for the remainder of the appointment time that is still available. We appreciate your co-operation and understanding.

Please be polite and respectful as your Community Paediatrics team (Administration and Doctors) are available and trying hard to support you and your child/young person and under enormous pressure. The service will not accept any verbal or physical abuse to any of our staff. Thank you for you understanding. 

Prescription line

In order to reduce footfall and support social distancing, the Community Paediatrics Service have developed a process whereby prescription requests are received by telephone and administered by a Paediatrician and then made available to families with prescription being posted via 1st class post. The Prescription contact numbers for families are:


COVID-19 Response:  Speech and Language Therapy Advice Line

You can contact the Speech and language Therapy Team for therapy advice, strategies and support for parents / carers, schools and other professionals in relation to a child’s / young person’s communication skills or eating, drinking and swallowing concerns.  The phone line will be open Mon - Fri from 9am – 4pm.

The child or young person must be:

  • aged 0-18 years (up to 19, only if in full-time special school education)
  • registered with a Birmingham GP or attending a Birmingham School.


Phone Number: 0121 466 6231

You can also seek advice and support from the following organisations:


KOOTH mental health services for 11 to 25 year olds now available in Birmingham

Kooth is a new free, safe and anonymous service to support young people’s emotional and mental health in Birmingham.  The new service launched in Birmingham on 13 April 2020.
The online self-referral is available at

This is an online platform for advice and support and is linked into the wider mental health support from Forward Thinking Birmingham.



Welcome to the Community Paediatrics website.  The Community Paediatrics team sit within the Children’s Division who are part of Birmingham Community Healthcare NHS Foundation Trust.

On this site you will find information for parents/carers along with information for professionals wishing to refer into the service.  You will also find links to other websites that will also offer you valuable information.  

The community paediatric service provide assessment, diagnosis, management and where indicated, treatment to children and young people across Birmingham where there are concerns regarding a child’s development such as developmental delay, Neurological disability for example cerebral palsy or other physical disabilities, children with potential Autistic spectrum disorder (ASD) or Attention deficit hyperactivity disorder (ADHD) (age five and above) along with other specific conditions.  

More details regarding the referral criteria and how to refer can be found on the professionals page.

The service is delivered in ‘non-hospital’ settings across the City by specialist Doctors (community paediatricians) in partnership with other providers which will enable children to achieve their optimum health and reduce the impact of illness on their health and wellbeing. 

Click here to download our parent leaflet.

Click here to download our child leaflet.

Community paediatrics operates a policy for new referrals to be seen within 18 weeks in line with the National Referral to Treatment targets.

If you would like to receive SMS text reminders for your appointments with the community paediatrics service, please call 0121 683 2320 to confirm your mobile number.

If you are waiting for a new or a follow up appointment and you are concerned about your child’s health please contact your GP, call 111 or 999 if an emergency.

Further information

Referral form

Click here to download the PDF version of the Children and Families referral form for all services.

Click here to download the Children and Families Referral form for all services (Word document version).

Once a referral has been accepted, you will be contacted regarding an appointment.

Centre details

Allens Croft Children’s Centre 

Allens Croft Road,
Kings Heath 
B14 6RP

0121 466 4700

Bacchus Road Community Children’s Centre

61 Bacchus Rd, 
Winson Green,
B18 4QY

0121 466 9501

Heartlands Child Development Centre

Heartlands Hospital,
Bordesley Green East,
B9 5SS

0121 424 3688

Park House Child & Family Centre

Park House, 57 Park Road,
B11 4HB

0121 466 6800

Sutton Cottage Hospital

27a Birmingham Road
Sutton Coldfield,
B72 1QH

0121 465 5431