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If you want to book a place on a course, please please contact your relevant bank training team:
- Administration staff: bchc.bankadmin@nhs.net
- Inpatient clinical staff: bchc.nurse.bank@nhs.net
- Community clinical staff: bchc.communitynurse-bank@nhs.net
- Clinical locums: bchc.bank.locums@nhs.net
- Medical and dental staff: bchc.medical.dental@nhs.net
CarePlus
CarePlus courses are run every two weeks at Gee House, dates and availability are below.
If you want to book a place on a course, please complete the Training Request Form and include your first and second choice of dates in the form.
Careplus course dates and availability
| Date | Time | Venue | Availability |
| 1 September 2026 | 9.00 a.m. to 12.30 p.m. | Gee House | Yes |
| 1 October 2026 | 9.00 a.m. to 12.30 p.m. | Gee House | Yes |
Dental Services Rio and R4
Dental Services Rio and Carestream R4 courses are specifically for staff who work in the Dental Division.
Some course dates are listed with a course type of To Be Confirmed (TBC). The courses will flex depending on who requests the training first, for example a Dental Nurse needing R4 or Administrator needing Rio. When the request is received then the course becomes an R4 Dental Nurse or Rio Administrator course.
If you want to book a place on a course, please complete the Training Request Form and include your first and second choice of dates in the form.
| Date | Time | Course Type | Venue | Availability |
|
1 September 2026
|
8.30 a.m. to 1.30 p.m.
|
R4 Clinician | Birmingham Dental Hospital | Yes |
|
2 September 2026
|
8.30 a.m. to 3.00 p.m.
|
Rio Admin | Birmingham Dental Hospital | Yes |
|
10 September 2026
|
8.30 a.m. to 1.30 p.m.
|
R4 Clinician | Birmingham Dental Hospital | Yes |
|
15 September 2026
|
8.30 a.m. to 3.00 p.m.
|
Rio Dental Nurse | Birmingham Dental Hospital | Yes |
|
17 September 2026
|
8.30 a.m. to 2.00 p.m.
|
R4 Dental Nurse | Birmingham Dental Hospital | Yes |
|
25 September 2026
|
8.30 a.m to 4.00 p.m.
|
Rio & R4 Clinician | Birmingham Dental Hospital | Yes |
|
28 September 2026
|
8.30 a.m. to 3.00 p.m.
|
Rio Admin | Birmingham Dental Hospital | |
|
30 September 2026
|
8.30 a.m to 2.30 p.m.
|
R4 Admin & Med Sec | Birmingham Dental Hospital | Yes |
Rio Community Admin
Rio Community Administrator courses are for staff who have never been Rio trained or have not used the system for 12 months or more.
If you want to book a place on a course, please complete the Training Request Form and include your first and second choice of dates in the form.
Rio Community Admin course dates and availability
| Date | Time | Venue | Availability |
| 21 August 2026 | 9.00 a.m. to 4.00 p.m. | Gee House | Yes |
| 2 September 2026 | 9.00 a.m. to 4.00 p.m. | Virtual | Yes |
| 16 September 2026 | 9.00 a.m. to 4.00 p.m. | Gee House | Yes |
| 30 September 2026 | 9.00 a.m. to 4.00 p.m. | West Heath Hospital | Yes |
For virtual training you will require a pc or laptop connected to the trust network in a quiet location with a working microphone (or headset with mic). Please note Ipads or other Apple devices are not suitable.
Rio Assessments
If you have previously been trained on Rio and have used the system within the last 12 months but can no longer access Rio, please complete the relevant Rio Assessment on the Virtual Campus.
Rio Community Clinical
Rio Community Clinical courses are for staff who have never been Rio trained or have not used the system for 12 months or more.
If you want to book a place on a course, please complete the Training Request Form and include your first and second choice of dates in the form.
| Date | Time | Course Type | Venue | Availability |
| 28 August 2026 | 9.00 a.m. to 4.00 p.m. | Rio Clinical | Virtual via MS Teams | FULL |
| 11 September 2026 | 9.00 a.m. to 4.00 p.m. | Rio Clinical | Gee House | FULL |
| 22 September 2026 | 9.00 a.m. to 4.00 p.m. | Rio Clinical | Gee House | FULL |
| 23 September 2026 | 9.00 a.m. to 4.00 p.m. | Rio Clinical | Gee House | FULL |
| 6 October 2026 | 9.00 a.m. to 4.00 p.m. | Rio Clinical | Gee House | Yes |
| 21 October 2026 | 9.00 a.m. to 4.00 p.m. | Rio Clinical | West Heath Hospital | Yes |
For virtual training you require access to a PC or laptop connected to the trust network in a quiet location with a working microphone (or headset with mic). Please note Ipads or other Apple devices are not suitable.
If you work for Adult Community Nursing, a combined Rio and Total Mobile course runs the first Wednesday of every month, if you want to book on this course please make a note in the comments field at the end of the form.
Rio Assessments
If you have previously been trained on Rio and have used the system within the last 12 months but can no longer access Rio, please complete the relevant Rio Assessment on the Virtual Campus.
Rio EICT
Rio EICT courses are for staff who work for the Early Intervention Community Team and other associated teams such as the Urgent Care Bureau.
If you want to book a place on a course, please complete the Training Request Form and include your first and second choice of dates in the form.
| Date | Time | Course Type | Venue | Availability |
|
18 September 2026
|
9.00 a.m. to 4.00 p.m.
|
EICT Clinical | Gee House | Yes |
|
12 October 2026
|
9.00 a.m. to 4.00 p.m.
|
EICT Clinical or .Gov | Gee House | Yes |
Rio Assessments
If you have previously been trained on Rio and have used the system within the last 12 months but can no longer access Rio, please complete the relevant Rio Assessment on the Virtual Campus.
Rio and MedChart (EPMA) Inpatients
Rio Inpatient courses are for staff who work in Inpatient settings e.g. Hospitals, Intermediate Care Units and Respite Care Units.
MedChart courses are for Inpatient staff who work in Moseley Hall or West Heath Hospitals. If the staff member works in Pharmacy or prescribes and/or administers medications, they will need to attend both Rio and MedChart training.
Some dates for Rio and MedChart Inpatient courses are listed with a course type of To Be Confirmed (TBC). The courses will flex depending on who requests the training first, for example a Nurse or Pharmacy request is received then the course becomes a Nurse or Pharmacy course.
If you want to book a place on a course, please complete the Training Request Form and include your first and second choice of dates in the form.
| Date | Time | Course Type | Venue | Availability |
| 25 August 2026 | 8.45 a.m. to 4.00 p.m. | Rio Inpatient Nurse | Gee House | FULL |
| 26 August 2026 | 9.00 a.m. to 2.00 p.m. | Medchart Nurse Administration | Gee House | Yes |
| 3 September 2026 | 8.45 a.m. to 4.00 p.m. | Rio Inpatient Admin | Gee House | Yes |
| 3 September 2026 | 8.45 a.m. to 4.00 p.m. | Rio Inpatient Nurse | West Heath Hospital | Yes |
| 4 September 2026 | 9.00 a.m. to 2.00 p.m. | Medchart Nurse | West Heath Hospital | Yes |
| 8 September 2026 | 8.45 a.m. to 1.00 p.m. | Rio Inpatient Doctor | West Heath Hospital | Yes |
| 8 September 2026 | 9.30 a.m. to 1.00 p.m. | Rio Inpatient Therapist | Gee House | Yes |
| 10 September 2026 | 9.00 a.m. to 1.00 p.m. | Medchart Doctor | Gee House | Yes |
| 14 September 2026 | 9.00 a.m. to 1.00 p.m. | Rio Inpatient Therapist | Gee House | Yes |
Rio Assessments
If you have previously been trained on Rio and have used the system within the last 12 months but can no longer access Rio, please complete the relevant Rio Assessment on the Virtual Campus.
Total Mobile
Total Mobile training is delivered either Face to Face in a classroom or via an e-Learning module.
Due to ongoing projects the training team are not currently offering face to face Total Mobile courses. You can complete the course online through the e-learning link below.
However if you work for Adult Community District Nursing, a combined Face to Face Rio and Total Mobile course runs the first Wednesday of every month, if you want to book on this course please make a note in the comments field at the end of the Training Request form.
E-Learning
A Total Mobile e-Learning course is available via the Trust's Virtual Campus (Moodle). The training should take approximately 2 hours to complete.
Note: you will need to log into the Virtual Campus in order to access the e-Learning. Please read and follow the online instructions carefully.
Face to Face - not currently available
If you prefer Face to Face training Total Mobile courses are available every two weeks at Gee House.
If you want to book a place on a course, please complete the Training Request Form and include your first and second choice of dates in the form.
Note: You will not be issued with your device at the Training session, please speak to your line Manager to request a device.
| Date | Time | Venue | Availability |
