Referrals

Information for professionals

This section outlines how you can:

• Make a referral for Family Hub and Children's Centre Services or contact a Health Visitor.
• Contact Birmingham City Council Early Help and Safeguarding Services via CASS.

 

Please note that any prospective service user will need to provide their consent in order for a referral to be made to BFS. For any referral for family support at universal services level, consent to the referral may be agreed verbally with the patient.

For any request for family support at universal plus level or above, the patient will need to provide their signed consent to the referral.

Phone the relevant Family Hub or Children's Centre and we will be happy to discuss potential referrals and provide more detail about the services available to families.

 

Request for Service Form

 

 

Enquiries

• Birmingham Forward Steps delivers a citywide service via a local network of Family Hubs or Children's Centres.
• If you wish to discuss a potential referral before submitting a referral form, then please find out which Family Hub or Children's Centre is nearest the family you would like to discuss by checking using the postcode-search directory.

 

 

How do I make a referral for Family Hub / Children's Centre Services or contact a Health Visiting Team?

• We welcome referrals from all agencies seeking services for children under 5 and their families, including pre-birth support.
• There are a number of ways to refer a family for Birmingham Forward Steps services (Health Visiting and Family Hub / Children's Centre Services).
• Birmingham Forward Steps delivers a citywide service via a local network of Family Hubs and Children's Centres. 
• Please find out which Family Hub or Children's Centre is nearest the family you are referring by checking using the postcode-search directory.
• Please download the Request for Service form .
• Please note the transfer of personal details needs to be completed by a secure email. For each Family Hub and Children's Centre, there is a dedicated nhs.net email address.
• Alternatively, phone the relevant Family Hub or Children's Centre and state that you would like to make a referral. The receptionist will then transfer you to the appropriate team.

 

 

Contacting Birmingham City Council Early Help and Safeguarding Services via CASS

The Children's Advice and Support Service (CASS) provides a single point of contact for professionals and members of the public who want to access support or raise concerns about a child.

 

We want to keep all children and young people in Birmingham safe from harm.  If you are concerned about a child please contact CASS who will listen, assess your concerns and can take action if a child is at risk.

 

• Telephone:   0121 303 1888
• Emergency out-of-hours:   0121 675 4806
• Opening times: Monday to Thursday: 8.45 a.m. to 5.15.p.m.; Friday: 8.45 a.m. to 4.15 p.m.
• Report a concern about a child or request support for a child or family